Contact Us

Contact Us

OSSAS SG — We're Here to Help.

Have a question about your order, need styling advice for our women's apparel, or require technical support for a smart appliance like a robot vacuum? We’d love to hear from you! Get in touch with the OSSAS SG team through any of the channels below.

1. Customer Support & General Inquiries

  • Email: support@ossassg.com (We typically reply within 24 hours on business days).
  • Business Hours: Monday – Friday: 9:00 AM – 6:00 PM (SGT) / Closed on Weekends & Public Holidays.

2. Product Support Categories

To help us serve you faster, please mention your Order Number and include relevant details or photos based on what you bought:

  • Women's Apparel: For sizing questions, fabric care, or return/exchange requests.
  • Home Goods & Drinkware (e.g., Grid Ice Cups): For damaged items, transit concerns, or bulk inquiries.
  • Smart Appliances (e.g., Robot Vacuums): For setup guidance, warranty queries, or troubleshooting assistance.
“Your satisfaction is our top priority. Drop us a message anytime, and our team will get back to you as soon as possible!”

3. Social Media & Community

Stay connected with OSSAS SG for the latest arrivals, exclusive lifestyle tips, and special promotions:

  • Follow us on our official social media channels for daily inspiration on fashion and home living essentials.

4. Send Us a Message

Alternatively, you can fill out the contact form below or reach out directly via our store's chat widget if available. We look forward to assisting you!