Terms of service

OSSAS SG — Terms of Service

Last Updated: September 18, 2026

Welcome to OSSAS SG ("we," "our," or "us"). By accessing our website, purchasing products from us, or using any of our services, you agree to be bound by the following Terms of Service ("Terms"). Please read them carefully before placing an order.

1. Overview & Scope

OSSAS SG is a curated lifestyle and general boutique offering a diverse range of products, including but not limited to women's apparel, home living goods, drinkware (such as grid tumblers/ice cups), smart home appliances (such as robot vacuums), and general sundries. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these terms.

2. Online Store & Product Information

  • Product Descriptions: We make every effort to display as accurately as possible the colors, features, specifications, and descriptions of our products (apparel, home goods, electronics, etc.). However, we do not guarantee that your device’s monitor display of any color will be completely accurate.

  • Pricing & Availability: All prices are subject to change without notice. We reserve the right at any time to modify or discontinue any product without notice. We shall not be liable to you or any third-party for any modification, price change, suspension, or discontinuation of products.

3. Orders, Checkout & Payment

  • Accuracy of Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You promptly update your account and other information, including your email address and credit card numbers, so that we can complete your transactions and contact you as needed.

  • Payment Methods: We accept secure and authorized payment methods displayed at checkout. All transactions are encrypted and processed securely.

4. Shipping & Delivery

  • Fulfillment: We process and ship orders in accordance with our shipping policies. Delivery times are estimates and may vary due to destination, customs clearance, or carrier delays.

  • Risk of Loss: Risk of loss and title for items purchased from OSSAS SG pass to you upon delivery of the items to the carrier.

5. Returns, Refunds & Exchanges

  • Eligibility: We want you to be completely satisfied with your purchase. Please refer to our Return Policy page for specific timeframes and conditions regarding returns and exchanges.

  • Product-Specific Conditions:

    • Apparel: Items must be unworn, unwashed, with original tags attached and in hygienic condition.

    • Electronics & Appliances (e.g., Robot Vacuums): Must be returned in their original packaging with all accessories, manuals, and parts intact. Warranty claims for electronic items will be handled in accordance with manufacturer or store warranty terms.

    • Home Goods & Drinkware: Must be unused and in original packaging.

6. User Conduct & Prohibited Uses

You are prohibited from using the site or its content:

  • For any unlawful purpose or to solicit others to perform unlawful acts.

  • To violate any international, federal, or local regulations, rules, laws, or ordinances.

  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others.

  • To upload or transmit viruses or any other type of malicious code.

7. Limitation of Liability

OSSAS SG does not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. In no case shall OSSAS SG, our directors, officers, employees, affiliates, or agents be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of any of our services or products.

8. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the applicable local laws and regulations governing our operating region.

9. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

10. Contact Information

Questions about the Terms of Service should be sent to us through our store’s official contact page or customer support email.